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We may process your personal information for carefully considered purposes that enable us to enhance our services and which we believe also benefit our customers. Read the <a href='/policies/privacy'>Privacy policy</a> to learn more.

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To access the service fully, including (but not limited to) an option to allow the instructor to see you via the web camera and provide personalised instruction, you will have to create an account and pay via an auto-renewing subscription from Yogaia web site, Apple’s iTunes store or Android’s Google Play store. In Finland you have also an option to buy a fixed term subscription with supported sport vouchers (we may change the support for sport vouchers at our discretion).

Paid subscription

Your subscription is automatically renewed at the end of the subscription period (except if a fixed term subscription). You can modify or cancel your subscription at any time from within the application (if purchased online) or by signing in to your iTunes or Google Play account on your computer or iOS or Android device and changing the settings. If you cancel the subscription you can access the service normally until the end of the billing period, we will not refund the remaining the time.
For more details:
Online: You may cancel automatic renewal at any time before that date from within the Yogaia web site through your Manage subscription page: https://yogaia.com/settings/membership
iOS: http://support.apple.com/kb/HT4098
Android: https://support.google.com/googleplay/answer/2476088

Renewals and cancellations

Any purchases made are final and non-refundable, but if you feel that the service provided has not been as described please contact our Customer Service team at info@yogaia.com. Note that if your payment is managed by Apple via iTunes we are not able to process refunds ourselves and you will need to contact Apple customer service for refunds.

Refunds

We may change the pricing plan at our discretion. In this case we will try to inform you before any changes so you can modify or cancel your subscription before the changes are made. We accept no responsibility for any losses you may incur by failing to change your subscription after we have informed you of any changes to the pricing plan.
Please note that we may offer limited time promotional prices at our discretion. Those may be also personal offers and not available to everyone. The promotional prices are not available within Apple’s iTunes store or Android’s Google Play store but only via Yogaia website.
Furthermore, promotional prices usually represent a one-time discount which is only valid for one purchase, not for any recurring payments. When your Yogaia subscription renews itself after your chosen period has ended, the original price will therefore be charged to your account.

Pricing changes

Payment & Cancellation policy

Yogaia will only collect such Personal Information that is relevant for the purposes described in this Privacy Policy. We may process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we believe also benefit our customers.
We process personal information for certain legitimate business purposes, which include some or all of the following:
• where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
• to identify and prevent fraud
• to enhance the security of our network and information systems
• to better understand how people interact with our websites
• to determine the effectiveness of promotional campaigns and advertising.
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.
Note that by creating a user account you accept the processing your personal information and thus cannot object anymore to the processing.
Personal information may be processed for the purposes of creating Services accounts, facilitating transactions, using, maintaining, customizing and developing the Services, contacting Users, providing services, sending customer and marketing information to Users, enabling communication in the Services, conducting research and creating reports. Yogaia may use collected information also to create a user profile.
We may use collected information also to create a user profile link or combine it with other information we get from third parties, to help understand your preferences and provide You with better services.
Yogaia commits to adhere to the EU General Data Protection Regulation (“GDPR”) as well as the provisions of the Finnish Personal Data Act (Henkilötietolaki) and other such applicable laws and regulations pertaining to processing of Personal Information, as well as process Personal Information in compliance with good processing practice. All personnel processing Personal Information are obliged to keep such information strictly confidential.

Processing Personal Information

We collect several categories of information:
• Information You give to us Technically gathered information when You use our Services
• Information from third parties (including social networking sites without being limited to those) in relation to our service.
We will collect information that You give to us, for example when you sign up for or use our Services, which includes your name, e-mail address, birth year, language choice and time zone. We will collect information on Your purchase history and attended yoga classes.
The Service may be able to connect to your social networking sites and profiles to obtain information about you when you consent to allow your social networking site to make that information available to Yogaia and, consequently Yogaia may be able to collect certain information from your social networking profile when your social networking site permits to make that information available.
We will also collect information that is technically gathered when You use our Services. This information may include Your Internet Protocol address, time of your requests or actions in the service, location based on IP address, mobile device unique ID, hardware type and operating system version, operating system, access times, browser type and language, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), your email address (if You have connected e.g. to Facebook or Google+) and referring website addresses. For the rare occasions when a teacher needs to react to a user due to inappropriate behavior during a class, we temporarily collect screenshots from all attendees in that class for evidence-collecting purposes.
In order to enhance the service Yogaia may use tools from third party service providers, such as Google Analytics to collect and use non-personal information. Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol (IP) address, and the type of operating system used in the devices used to access.
Notwithstanding anything else in this policy, we may work with partners who use mobile SDKs, including the OneSignal Messaging SDK, to passively collect information (collectively, “SDK Information”), which generally helps us deliver personalized notifications. This data may also be used to identify you in a unique manner across other devices or browsers for the purposes of customizing ads or content. Depending on the permissions granted to this application, this information may include personally identifiable information (PII) including your e-mail address. This information may also include precise location (i.e. GPS-level data) or WiFi information, apps you have installed and enabled, and your mobile identifier (e.g., Android Advertising ID).
Consumer Control & Opt-Out Options
a. Opting-out of OneSignal Push Notifications
You may in most cases opt out of receiving push notifications by going to your device “Settings” and clicking on “Notifications,” and then changing those settings for some or all of the apps on your device. (Different device configurations, or updates to devices, may affect or change how these settings work.)
b. Opting Out of “Cross-App” Advertising on Mobile Devices
You can opt out of having your mobile advertising identifiers used for certain types of interest-based (also called “cross-app”) mobile behavioral advertising, by accessing the “settings” on your Apple or Android mobile device, as follows: By opening the Google Settings app on your device, selecting Ads, and then selecting the option to opt-out of interest-based ads. (Different device configurations, or updates to devices, may affect or change how these settings work.)
Yogaia may collect information on Users’ activities in the Services, such as purchase history and attended yoga classes.
We may feature advertising and may employ third party technologies to collect information within the Services. Advertising may be based on your user profile in order to provide personalized advertisements and it may come from affiliate advertising networks.
You may also share data from your Apple iOS Health App ("Health App") with us. You decide which information is passed to the Health App and you can modify which apps can access your data in your iPhone settings. We will never use your Health App Data for any other purpose than improving your health, medical and fitness management from within the Yogaia app, and will never share your Health App Data with third parties.

Information We May Collect and Sources of Information

By using the Services You always disclose information about yourself to Yogaia. In connection with Your use of the Services, including communication in the Services, You will disclose data about yourself to other users, and any such data is public information, and there is no expectation of privacy. Yogaia is not responsible for any personal data you choose to make public in the Services.Yogaia will not disclose your stored Personal Information to third parties for direct marketing, market research, polls or public registers without Your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. Yogaia shall not be responsible for any processing of Personal Information by third parties. The Personal Information may be used for targeted in-service marketing and other similar purposes, and email and mobile push marketing by Yogaia.
We may use external service providers to provide technical solutions or services for processing stored information and access the stored information by using a technical interface and share Your Personal Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Services. Yogaia may use third party service providers, such as e-mail service providers, credit card processors, information analyzers and business intelligence providers. Yogaia has right to share Personal Information as necessary for the aforementioned service providers to provide their services to Yogaia. Yogaia is not liable for the acts and omissions of these third parties.
We may share non-personal information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality of the Services. In exceptional circumstances Personal Information may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms and Conditions of the Services and to investigate possible infringing use of the Services as well as to guarantee safety of the Services.
Yogaia may share Your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business. Aggregate or anonymous information about You may be shared with advertisers, publishers, business partners, and other third parties.
You acknowledge and agree that Yogaia may host the Services in and transfer information for this purpose to countries outside the European Union or the European Economic Area or the United States of America in accordance with mandatory legislation and this Privacy Policy.
Yogaia will retain critical data for a minimum of six years after the user's last activity on the service. Non-critical data may be deleted earlier.

Disclosing and Hosting Information

The register will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored information only to Yogaia, persons working at Yogaia or Yogaia partners who are expressly authorized by Yogaia. The register is protected by appropriate industry standard, technical and organisational safety measures. The database will be accessible only to those persons expressly authorized by Yogaia. Although We make good faith efforts to store the information collected on the services in a secure operating environment that is not available to the public, We cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Yogaia will post a notice on the Yogaia website or through the Services in case of material security breach that endangers Your privacy or Personal Information. Yogaia may also temporarily shut down a service to protect Personal Information.

Protection of Information

A cookie is a string of information or a small text file that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Yogaia uses cookies to help it identify and track visitors, their usage of the Services and website, and their website access preferences, improving quality, tailoring recommendations, and developing the Services. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Services and/or website, with the drawback that certain features of the website may not function properly without the aid of cookies. In addition to cookies, We may use other now and later developed tracking technologies. Tracking technologies may set, change, alter or modify settings or configurations on Your device.
The cookies will not enable Yogaia to access and review information stored on a User’s computer.
The Services are currently free from ads served by third parties. In the future We may have third party ads and related to that such advertisers or advertising networks may deliver cookies or use other tracking tools. These third party services shall be governed by separate privacy policies and this Privacy Policy does not apply and Yogaia shall not be responsible for such third party data collection.
Please note, the Services may not work properly if We are unable to tell where You are coming from (Country specific).

Cookies and Tracking Technologies

Information on the processing of Personal Information

You have a right to be informed of Personal Data processed by Yogaia, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from us a structured, common and machine-readable format of Personal Data you provided to us.
When User wishes to use the above rights, User should send a signed request thereof to Yogaia using the contact details below. We will, at our own initiative or upon a User’s request, complement, correct or delete incomplete, inaccurate or outdated Personal Information.
Where Personal Data is processed for the above purposes on the basis of Yogaia’s legitimate business purposes, under the GDPR, you may object to such processing at any time. To do so please send a signed request thereof to Yogaia using the contact details below. Please bear in mind that if you object this it may affect our ability to carry out tasks for your benefit.
You may opt-out of receiving promotional emails by following the instructions in those emails. If You opt-out, Yogaia may still send You non-promotional customer information, such as emails about Your account, providing the Service or Yogaia’s ongoing business relations.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Your Rights

Yogaia may change this Privacy Policy from time to time, and at Yogaia‘s sole discretion. All changes hereto will be made available on this website, which is why Yogaia encourages Users to frequently check this page for any changes to this Privacy Policy. Changes hereto will not prejudice Users’ rights without their consent.

Changes to the Privacy Policy

The User may at any time contact Yogaia at the address here below.
Contact info:
Yogaia Oy / Kaisa Soininen
Business ID: FI2575120-6
Address: Westendintie 1, 02160 Espoo, Finland
Email: info@yogaia.com
www: www.yogaia.com

Controller and the person in charge

Yogaia Oy (business ID 2575120-6), address Westendintie 1 A, 02160 Espoo, Finland (“Yogaia” or “Controller”).

Data Controller

“Customer” is a person or organization who is in a contractual relationship with Yogaia for Yogaia to produce the Service, using personal and measured information from the User(s), who are defined by the Customer. In a typical scenario the Customer is an employer, whose employees are Users.
“User” is the person, whose information is used by Yogaia to produce the Service, using personal information about the User.
“Yogaia for Business” is a new Service launched in 2021, requiring Users to use a web site, which stores some personal information locally on their device.

Terms

The data Controller (Yogaia) can be contacted by e-mail at kaisa.soininen@yogaia.com or by telephone at +358 50 3870510. The contact person for information security matters is Kaisa Soininen.

Contact Person for the Data Controller

The purpose of processing the personal data is the basic operation of the Service, including user support operations, collecting statistics regarding Service usage, and conducting user and market research.
The basic operation and purpose of the Service is to provide a personalized stress management service to Users and stress management insights to the Customer. The Service may additionally include direct feedback to the Customer by a Yogaia representative by telephone, or in person, which is possibly used to agree on action goals.
The Service typically includes an aggregated feedback report to the Customer by telephone, or in person, or through Customer’s web interface, regarding the stress management and general well-being of a group of Users (typically employees) as a whole. The details of the Service are described, in detail, in the contract between the Customer and Yogaia. Personal data from or about individual User(s) will not be given to the Customer without User’s consent. (Note: if the User is a person who buys the Service for him/herself, the User is also a Customer and will naturally receive his/her own personal data.)
Personal data is also used for Service support operations, which typically include, for example, delivering password renewal information to the User.
Personal data may be used to inform about Yogaia services, such as sending a newsletter or other ways of maintaining the customer relationship. The personal data of the User may be used to market a follow-up service following the applicable personal data legislation.
Log data of the Service use is additionally saved in order to protect the legitimate interests of the Customer, Yogaia and the Users, for example in order to investigate possible security breaches or for example in order to be able to prove that agreed services have been delivered.
Personal data may be processed individually or together with Yogaia’s and its subsidiary companies’ other personal data files. Yogaia may keep a copy of data saved in the service for statistical and scientific research, such as for determining average reference values.
The legal justification for handling personal data is fulfilling the contract between the parties or the legitimate interest of the Controller, which is based on the relationship between the parties.

The Purpose and Legal Basis of Processing the Personal Data

Yogaia will retain critical data for a minimum of six years after the user's last activity on the service. Non-critical data may be deleted earlier.
Yogaia may, following the legislation, transfer the contact information of the Users, needed for marketing similar Yogaia services, to the Yogaia marketing data file.

The Personal Data Retention Period

The personal data from participating Users is processed in the Service. In a typical case, the Customer of Yogaia is the organization represented by the Users, often an employer, and the Customer determines the group of Users.

Description of the Group of Data Subjects

The Customer provides Yogaia the email address of each User. The Service is then activated for each User.
The other personal data is provided by the Users themselves via using the Service and through the replies to the surveys. A representative of Yogaia may additionally gather information from the Users when providing the Service.
Information will also be created analytically through Yogaia’s own activities.

Regular Data Sources

The database contains the following information (partial or complete) about the Users:
• Name 
• Contact information, e.g. email address
• Information about the employer, e.g. name, contact information and personnel group
• Information about the use of the service
• Responses to surveys and any content shared by the User while using the Service
• Password

The Type of Personal Data

A cookie is a string of information or a small text file that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Yogaia uses cookies to help it identify and track visitors, their usage of the Services and website, and their website access preferences, improving quality, tailoring recommendations, and developing the Services.
Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Services and/or website, with the drawback that certain features of the website may not function properly without the aid of cookies. In addition to cookies, We may use other now and later developed tracking technologies. Tracking technologies may set, change, alter or modify settings or configurations on Your device.
The cookies will not enable Yogaia to access and review information stored on a User’s computer.
Please note, the Services may not work properly if We are unable to tell where You are coming from (Country specific).

Cookies

Yogaia follows the best practices for managing data, including appropriate technical and organisational measures as required by the personal data legislation. Yogaia protects the data so that only the authorized personnel defined by Yogaia, who are bound by confidentiality agreement, have access to the file and only for purposes related to their work. These Yogaia authorized personnel may be Yogaia employees or subcontractors.
Yogaia ensures that all data systems and computer equipment are sufficiently protected with appropriate technical methods, including access control to physical premises, firewalls, passwords, personal user IDs and personnel security training.
The data is kept in information systems controlled by Yogaia. If Yogaia uses third parties (subcontractors) for technical maintenance of the data, Yogaia fulfils the responsibilities required by the data protection legislation related to subcontractors. In all cases, the data is kept in information systems governed by Yogaia or in the mobile device of the Kaira user, and neither Yogaia nor subcontractors will save information in any other systems.

Principles of Data Protection

Personal data may not be transferred without the data User’s consent outside Yogaia or its subsidiary companies in a manner that the data could be identified, except in following exceptional circumstances: if required by any ruling of a governmental or regulatory authority, court, or by mandatory law; or if it is otherwise necessary for the purposes of preventing, or investigating, any breach of law, user terms or good practices or to protect the rights of Yogaia or a third party.
Personal data of the Users will not be given to the Customer without User’s consent. The Customer only receives periodic average or summary information about their User group’s stress management and wellbeing as a whole. The averages will not be provided if the number of Users measured or number of data updates since the previous information is so small, that individual data could be directly or indirectly recognized from the information or changes in the information, unless the Users in question have given their explicit consent for the transfer. 
Personal data of the Users may be processed by authorized third parties, who process the data on behalf of the Controller for the purposes described in this document (for instance, service providers of technical infrastructure or services). Such service providers may use the personal data only according to the instructions from the Controller, i.e. only for the purpose for which the data has been collected. The Controller requires that the service providers operate according to the applicable legislation and this privacy policy, ensuring appropriate security for the personal data.
Personal data is primarily stored on Yogaia servers located in the EU or the United Kingdom (UK), but may be hosted in and transfer information for this purpose outside the EU, UK or the EEA  in accordance with mandatory legislation and this Privacy Policy. The Users may also use the Service with a device outside the EU or the EEA, and in such cases, the data is visible on that device while using the Service. When using Service, personal data is additionally stored locally on the mobile device.

Transfer of Personal Data

The data Subject has the rights according to the personal data legislation applicable in Finland, including the EU General Data Protection Regulation (GDPR), to inspect his/her personal information, change or request to change his/her information and under some circumstances, the right to request erasure of personal information. Therefore, the User has the right to request the Controller to correct inaccurate or incorrect personal information without unnecessary delay. The User has the right to request erasure of his/her information without unnecessary delay, for example when the personal data is no longer required for the original purposes, or the personal data has been processed unlawfully.The User has the right to request the Controller to limit the processing in certain situations, including when the Subject denies the information being accurate or the processing is illegal. Under some circumstances the Subject also has the right to object to the processing.The User may, under some circumstances, have the right to request transferring the personal data from one system to another.The User may opt-out of receiving promotional emails by following the instructions in those emails. If the User opts out, Yogaia may still send non-promotional customer information, such as emails about the account, providing the Service or Yogaia’s ongoing business relations.The Controller wishes that any disputes concerning the processing of personal data are primarily resolved in a conciliatory manner between the parties. The User has also the right to lodge a complaint to the authorities responsible for personal data protection.Any requests to inspect, modify or erase the personal data shall be indicated to Yogaia in person, or by a signed letter or similarly verified document, so that Yogaia can confirm the requestor has the right to make such a request. The request can be made with e-mail, if using the e-mail address registered when using the service. Yogaia may need to identify the Subject and ask for additional information in order to fulfil this kind of requests.This description of the personal data processing has been updated 14.5.2021. Yogaia follows the changes in legislation and regulator instructions related to personal data processing and develops the service further and will therefore reserve the right to make changes to this description.

The Rights of the Data Subject

Privacy policy

The Service is licensed to you for your personal and non-commercial use only. Your use of the Service might be governed also by separate policies, as provided in connection with such services. Each individual User shall only create one (1) Account.
When attending live interactive yoga classes through the Service You shall always wear proper exercise clothing and use appropriate language when contacting the instructor and not behave in a manner that makes the instructor feel uncomfortable or intimidated. Yogaia has a zero-tolerance policy on any harassment and will report all cases to police. Yogaia has the right to suspend You from using the service if you do not follow these guidelines.
Yogaia grants to you a limited, non-exclusive, non-sublicensable and non-transferable right to use only the executable version (no source code) of the Service application for your private use. The Service comprises the relevant application that enables you to use the Service. You affirm that you have not been previously suspended or removed from the Service. You may not sell or charge others for the right to use Your Account, or otherwise transfer Your Account.
If you download an application for accessing the Service, You may not use such application for any purpose other than the permitted access to the Service. You understand that for reasons that include, without limitation, system security and stability, Service may need to automatically update, pre-load, create new versions or otherwise enhance the application and accordingly, the system requirements to use the application may change over time.
This Agreement does not entitle you to future updates, new versions or other enhancements of the application although Yogaia may choose to provide such updates etc., in its sole discretion.
Without limiting any other remedies, Yogaia may limit, suspend, terminate, modify, or delete Accounts or access to the Service or parts thereof if You fail to comply, or if Yogaia suspects such failure, with the Terms or for any actual or suspected illegal or improper use of the Yogaia services, without notice to You. You may lose, as a result of termination or limitation of your right to use the Service, any additional content (as defined here below) or other material associated with your use of the Service, and Yogaia is under no obligation whatsoever to compensate You for any such losses or results.
You are solely responsible for all your use of the Service and for the security of your equipment. You may not reveal, share or otherwise allow others to use your password, or use passwords of others. You agree that you are personally responsible for the use of your account, and for all of the communication and activity in connection with the Service resulting from the use of your account.

Your Rights and Obligations

The Service (including the related software and media), the design of the Service and associated content including text, scripts, graphics, interactive features and the like, and the trademarks, service marks and logos contained therein (“Yogaia Property”) are owned by or licensed to Yogaia, subject to copyright and other intellectual property rights under Finnish and foreign laws and international conventions. Except as expressly provided in these Terms, Yogaia does not grant any express or implied rights to use Yogaia Property.
Yogaia may make available to users, for free or upon payment, additional content in the Service, such as videos or pictures (“Additional Content”).
You are hereby granted a limited, non-exclusive, non-sublicensable and non-transferable license to access and use the Yogaia Property and Additional Content only in connection with the usage of the Service. Any use of the Service, Yogaia Property or Additional Content other than as specifically authorised in the Terms, is prohibited and will terminate the license to use the same. For avoidance of doubt, You have no right to make available to third parties any content originating from the Service.

Intellectual Property Rights

You may interact with our yoga instructors through the Service and submit messages and/or other content to the Service (“User Content”). Yogaia does not have any duty to monitor any User Content. However, Yogaia shall have the right (but not the obligation) to remove any User Content that fails to comply with the Terms.
You are solely responsible for any User Content posted, uploaded, transmitted, stored or otherwise made available through the Service using Your Account. You acknowledge that use of the Service (including submitting User Content) may be subject to certain laws, regulations, conditions and restrictions.
Yogaia does not claim ownership to any User Content but You grant to Yogaia a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, deliver, adapt (for technical purposes such as size and resolution scaling) and otherwise exploit any and all User Content that You have submitted to the Service for the purposes of providing the Service including deliver and communicate the User Content to third parties as per your request. You also grant each recipient, to whom you have addressed any User Content submitted by you in the Service, a non-exclusive license to access such User Content through the Service.
Yogaia respects the intellectual property rights of others. In accordance with the Information Society Code and other applicable laws, we strive to expeditiously remove any infringing material from our site. If Yogaia becomes aware that one of its users is a repeat copyright infringer, it is our policy to take reasonable steps within our power to terminate the user’s account. All users should be aware of and comply with applicable copyright laws.
If you believe that anything on the Service infringes any copyright that you own or control, you may file a notice of such infringement to support our email at info@yogaia.com or to our designated agent at info@lexia.fi.

User Content and Copyright Policy

The Service may contain links to websites operated by third parties or feature content which is made available in third-party services and enable you to access and use certain third-party services. Use of any web sites operated by third parties, third-party services and/or content in third-party services shall be subject to the relevant third-party service provider’s terms and conditions applicable to use of such third-party services or the applicable license(s) under which any such content is made available. Yogaia assumes no responsibility for such third-party services and/or content in third-party services.

Third-Party Services and Material

Yogaia premium Service and any Additional Content are purchased via Yogaia website or via Apple’s iTunes store or Android’s Google Play store. When you purchase the membership, you are also subject to the iTunes or Google Play terms of service.
Paid membership
To access the premium features of Yogaia, including (but not limited to) a live option to allow the instructor to see you via the web camera and provide personalised instruction (live classes) and full video library, you will have to pay via an auto-renewing membership plan from Yogaia website, Apple’s iTunes store or Android’s Google Play store. In Finland you have also an option to buy a fixed term subscription with supported sport vouchers (we may change the support for sport vouchers at our discretion). Note that if you start with a free trial of premium features, the subscription is automatically charged at the end of the free trial period unless cancelled beforehand.
Renewals and cancellations
Your subscription is automatically renewed at the end of the subscription period (except if a fixed term subscription). You can modify or cancel your subscription at any time from within the application (if purchased online) or by signing in to your iTunes or Google Play account on your computer or iOS or Android device and changing the settings. If you cancel the subscription you can access the service normally until the end of the billing period, we will not refund the remaining the time.
For more details:
Online: You may cancel automatic renewal at any time before that date from within the Yogaia web site through your Manage subscription page: https://yogaia.com/settings/membership
iOS: http://support.apple.com/kb/HT4098
Android: https://support.google.com/googleplay/answer/2476088
Refunds
Any purchases made are final and non-refundable, but if you feel that the service provided has not been as described please contact our Customer Service team at info@yogaia.com. Note that if your payment is managed by Apple via iTunes we are not able to process refunds ourselves and you will need to contact Apple customer service for refunds.
Pricing changes
We reserve the right to change our pricing plans at our own discretion. In this case we will try to inform you before any changes so you can modify or cancel your membership before the changes are made. We accept no responsibility for any losses you may incur by failing to change your membership plan after we have informed you of any changes to the pricing plan.
Please note that we may offer limited time promotional prices at our discretion. Those may be also personal offers and not available to everyone. The promotional prices are not available within Apple’s iTunes store or Android’s Google Play store but only via Yogaia website.
Furthermore, promotional prices usually represent a one-time discount which is only valid for one purchase, not for any recurring payments. When your Yogaia subscription renews itself after your chosen period has ended, the original price will therefore be charged to your account.

Payment Policy

You shall give to Yogaia correct personal and other information necessary for the use the Service. You shall inform Yogaia of any changes to such information.
Use of your personal and other information is governed by Yogaia Privacy Policy, which is incorporated herein by reference. You consent to processing your personal and other information in accordance with the Yogaia Privacy Policy, including (without limitation) transfer of such data to countries outside the European Union or the European Economic Area in accordance with applicable legislation and the Yogaia Privacy Policy.
Yogaia shall take appropriate online and physical measures to prevent unauthorised access to, improper use of and the reasonable accuracy of your personal data submitted to Yogaia via the Service. We use various technologies, including, in certain instances, encryption, to ensure the high security standards. Any data that is stored on Yogaia servers is not generally available to the public. However, the use of internet services always includes security risks.
You shall be liable for all your own equipment, internet connectivity and software as well as that they do not cause harm to Yogaia and/or third parties. You agree to not attempt to damage, hack, crack, reverse engineer, or otherwise interfere with the Service in any manner.

Personal Information and Security

Yogaia shall have no obligation to provide support or maintenance for the Service under this agreement. Yogaia may, at its sole discretion, provide limited technical support for the Service.
You understand that the Service is an evolving one. As long as your license for the service is valid you are entitled to upgrades or updates of the service. All upgrades and updates are provided to you on a license exchange basis. You agree that by using an upgrade or update you voluntarily terminate your right to use any previous version. Yogaia may license upgrades and updates to you with additional or different terms. You may need to update third party software and/or upgrade your equipment from time to time in order to use the Service.

Support and Modifications

To the maximum extent permitted by applicable law, except as provided above, YOGAIA MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED WITH RESPECT TO THE SERVICE, ITS QUALITY, PERFORMANCE, OR FITNESS FOR A PARTICULAR PURPOSE. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS, EXCEPT IN CASES WHERE DEFECTS HAVE RENDERED USE OF THE SERVICES IMPOSSIBLE.

Service Disclaimer / No Warranty

You agree to defend, indemnify and hold harmless Yogaia, its affiliates, licensors, partners and subcontractors from all liabilities, claims and expenses, including reasonable attorneys' fees, arising from or related to your breach of the Terms and Conditions or portion hereof, or any act or omission by You relating to the service (including User Content). Yogaia reserves the right to assume its own defence and/or control of any matter otherwise subject to indemnification by You hereunder.

Indemnification

You understand and acknowledge that Yogaia will not be liable for any network-related problems attributable to the operation of the Service and that network configuration changes may affect the system's performance.
YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOGAIA SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE SERVICE, AS SET FORTH HEREIN. YOUR ONLY RIGHT OR REMEDY REGARDING ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICE IS TO UNINSTALL IT AND/OR DISCONTINUE YOUR USE OF THE SERVICE, HOWEVER WITHOUT PREJUDICE TO YOUR STATUTORY RIGHTS AS A CONSUMER.
YOGAIA SHALL IN NO CASE BE LIABLE FOR ANY PERSONAL INJURY OR DEATH RELATED TO USE OF THE SERVICE, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF YOGAIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE MAXIMUM LIABILITY OF YOGAIA EXCEED THE TOTAL AMOUNT OF THE SERVICE FEES, PAID BY YOU TO YOGAIA DURING A PERIOD OF SIX (6) MONTHS PRECEDING THE CLAIM.
YOU SPECIFICALLY ACKNOWLEDGE THAT YOGAIA SHALL NOT BE LIABLE FOR CONTENT PROVIDED BY THIRD PARTIES OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE RESTS ENTIRELY WITH YOU.
Some jurisdictions may not allow limitations of liability, so the foregoing limitation may not apply to you.

Limitation of Liability

Yogaia shall have the right to, at its sole discretion, decide upon provision of the Service and making it available to you and reserves the right to discontinue any aspect of the Service at any time.
These Terms are in effect for the time being. Your right to use the Service continues until your right to use the Service is terminated. You may terminate your right to use the Service at any time by ceasing to use the Service. Your right to use the Service will automatically terminate if You fail to comply with the material terms of the Terms. In such cases You will not be entitled to any refund.

Provisioning of the Service and Termination

Yogaia may assign or delegate its rights and obligations under the Terms and/or the Yogaia Privacy Policy, in whole or in part, to any person or entity at any time. You may not assign or delegate rights or obligations under the Terms or Privacy Policy without Yogaia’s prior written consent.
These Terms describe certain legal rights. You may have other rights under the mandatory provisions under the laws of your country. These Terms do not change your rights under the mandatory provisions under the laws of your country.
You and Yogaia agree that if any portion of the terms or if the Yogaia Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without the remaining provisions of the Terms, which shall continue to be in full force and effect.
Yogaia may publish additional policies related to specific services. Your right to use such service is subject to those specific policies and the terms.
Yogaia reserves the right to change, modify, add or remove portions of the Terms and its Privacy Policy at any given time by posting the amended Terms on the service, and in case of substantial changes, by email to the email address provided by You to Yogaia. You will be deemed to have accepted such changes by continuing to use the Service. If You do not agree to any portions of the then-current version of our terms, Yogaia Privacy Policy, or any other Yogaia policy, rules or codes of conduct relating to your use of the service, Your license to use the service shall immediately terminate, and You must immediately stop using the service, and You will not be entitled to any refund of the service fee. In such case please check the service on a regular basis so that You remain aware of the then-current Terms.

General

All disputes relating to the Service and the Terms shall be settled at District Court of Helsinki, Finland having the sole jurisdiction.
These Terms shall be governed by and shall be construed in accordance with the laws of Finland excluding its choice of law provisions.
Contact info:
Yogaia Oy
Business ID: FI2575120-6
Address: Westendintie 1, 02160 Espoo, Finland
Email: info@yogaia.com
www: www.yogaia.com

Disputes and Applicable Law

Before starting any mindfulness, yoga or other exercise program through the Service, consult a medical professional to determine if such a program is right for your needs. Yogaia is not a medical organization and its teachers or staff cannot give you medical advice or diagnosis. All suggestions and comments relating to the use of equipment, poses, moves and instruction are not required to be performed by you and are carried out at your election while using the Service. Nothing contained in this Service should be construed as any form of such medical advice or diagnosis.
By using the Service you represent that you understand that exercises may carry the risk of injury whether physical or mental. You understand that it is your responsibility to judge your physical and mental capabilities for the activities.
You expressly waive and release any claim that you may have at any time for injury of any kind against Yogaia, or any person or entity involved with Yogaia, including without limitation its directors, principals, teachers, independent contractors, employees, agents, contractors, affiliates and representatives.

Medical Disclaimer

The Service is licensed to you for your personal and non-commercial use only. Your use of the Service might be governed also by separate policies, as provided in connection with such services. Each individual User shall only create one (1) Account.
Yogaia grants to you a limited, non-exclusive, non-sublicensable and non-transferable right to use only the executable version (no source code) of the Service application for your private use. The Service comprises the relevant application that enables you to use the Service. You affirm that you have not been previously suspended or removed from the Service. You may not sell or charge others for the right to use Your Account, or otherwise transfer Your Account.
If you download an application for accessing the Service, You may not use such application for any purpose other than the permitted access to the Service. You understand that for reasons that include, without limitation, system security and stability, Service may need to automatically update, pre-load, create new versions or otherwise enhance the application and accordingly, the system requirements to use the application may change over time.
This Agreement does not entitle you to future updates, new versions or other enhancements of the application although Yogaia may choose to provide such updates etc., in its sole discretion.
Without limiting any other remedies, Yogaia may limit, suspend, terminate, modify, or delete Accounts or access to the Service or parts thereof if You fail to comply, or if Yogaia suspects such failure, with the Terms or for any actual or suspected illegal or improper use of the Yogaia services, without notice to You. You may lose, as a result of termination or limitation of your right to use the Service, any additional content (as defined here below) or other material associated with your use of the Service, and Yogaia is under no obligation whatsoever to compensate You for any such losses or results.
You are solely responsible for all your use of the Service and for the security of your equipment. You may not reveal, share or otherwise allow others to use your password, or use passwords of others. You agree that you are personally responsible for the use of your account, and for all of the communication and activity in connection with the Service resulting from the use of your account.

You may submit messages and/or other content to the Service (“User Content”). Yogaia does not have any duty to monitor any User Content. However, Yogaia shall have the right (but not the obligation) to remove any User Content that fails to comply with the Terms.
You are solely responsible for any User Content posted, uploaded, transmitted, stored or otherwise made available through the Service using Your Account. You acknowledge that use of the Service (including submitting User Content) may be subject to certain laws, regulations, conditions and restrictions.
Yogaia does not claim ownership to any User Content but You grant to Yogaia a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, deliver, adapt (for technical purposes such as size and resolution scaling) and otherwise exploit any and all User Content that You have submitted to the Service for the purposes of providing the Service including deliver and communicate the User Content to third parties as per your request. You also grant each recipient, to whom you have addressed any User Content submitted by you in the Service, a non-exclusive license to access such User Content through the Service.
Yogaia respects the intellectual property rights of others. In accordance with the Information Society Code and other applicable laws, we strive to expeditiously remove any infringing material from our site. If Yogaia becomes aware that one of its users is a repeat copyright infringer, it is our policy to take reasonable steps within our power to terminate the user’s account. All users should be aware of and comply with applicable copyright laws.
If you believe that anything on the Service infringes any copyright that you own or control, you may file a notice of such infringement to support our email at info@yogaia.com.

You shall give to Yogaia correct personal and other information necessary for the use of the Service. You shall inform Yogaia of any changes to such information.
Use of your personal and other information is governed by Yogaia for Business Privacy Policy, which is incorporated herein below the Terms of Use. You consent to processing your personal and other information in accordance with the Yogaia for Business Privacy Policy, including (without limitation) transfer of such data to countries outside the European Union or the European Economic Area in accordance with applicable legislation and the Kaira Privacy Policy.
Yogaia shall take appropriate online and physical measures to prevent unauthorised access to, improper use of and the reasonable accuracy of your personal data submitted to Yogaia via the Service. We use various technologies, including, in certain instances, encryption, to ensure the high security standards. Any data that is stored on Yogaia servers is not generally available to the public. However, the use of internet services always includes security risks.
You shall be liable for all your own equipment, internet connectivity and software as well as that they do not cause harm to Yogaia and/or third parties. You agree to not attempt to damage, hack, crack, reverse engineer, or otherwise interfere with the Service in any manner.

YOGAIA MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED WITH RESPECT TO THE SERVICE, ITS QUALITY, PERFORMANCE, OR FITNESS FOR A PARTICULAR PURPOSE. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS, EXCEPT IN CASES WHERE DEFECTS HAVE RENDERED USE OF THE SERVICES IMPOSSIBLE.

You understand and acknowledge that Yogaia will not be liable for any network-related problems attributable to the operation of the Service and that network configuration changes may affect the system's performance.
YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOGAIA SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE SERVICE, AS SET FORTH HEREIN. YOUR ONLY RIGHT OR REMEDY REGARDING ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICE IS TO UNINSTALL IT AND/OR DISCONTINUE YOUR USE OF THE SERVICE, HOWEVER WITHOUT PREJUDICE TO YOUR STATUTORY RIGHTS AS A CONSUMER.
YOGAIA SHALL IN NO CASE BE LIABLE FOR ANY PERSONAL INJURY OR DEATH RELATED TO USE OF THE SERVICE, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF YOGAIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE MAXIMUM LIABILITY OF YOGAIA EXCEED THE TOTAL AMOUNT OF 5k€.
YOU SPECIFICALLY ACKNOWLEDGE THAT YOGAIA SHALL NOT BE LIABLE FOR CONTENT PROVIDED BY THIRD PARTIES OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE RESTS ENTIRELY WITH YOU.
Some jurisdictions may not allow limitations of liability, so the foregoing limitation may not apply to you.

Yogaia may assign or delegate its rights and obligations under the Terms and/or the Yogaia for Business Privacy Policy, in whole or in part, to any person or entity at any time. You may not assign or delegate rights or obligations under the Terms or Privacy Policy without Yogaia’s prior written consent.
These Terms describe certain legal rights. You may have other rights under the mandatory provisions under the laws of your country. These Terms do not change your rights under the mandatory provisions under the laws of your country.
You and Yogaia agree that if any portion of the terms or if the Yogaia for Business Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without the remaining provisions of the Terms, which shall continue to be in full force and effect.
Yogaia may publish additional policies related to specific services. Your right to use such service is subject to those specific policies and the terms.
Yogaia reserves the right to change, modify, add or remove portions of the Terms and its Privacy Policy at any given time by posting the amended Terms on the service, and in case of substantial changes, by email to the email address provided by You to Yogaia. You will be deemed to have accepted such changes by continuing to use the Service. If You do not agree to any portions of the then-current version of our terms, Yogaia for Business Privacy Policy, or any other Yogaia policy, rules or codes of conduct relating to your use of the service, Your license to use the service shall immediately terminate, and You must immediately stop using the service, and You will not be entitled to any refund of the service fee. In such case please check the service on a regular basis so that You remain aware of the then-current Terms.

All disputes relating to the Service and the Terms shall be settled at District Court of Helsinki, Finland having the sole jurisdiction.
These Terms shall be governed by and shall be construed in accordance with the laws of Finland excluding its choice of law provisions.
Contact info:
Yogaia Oy
Business ID: FI2575120-6
Address: Westendintie 1, 02160 Espoo, Finland
Email: info@yogaia.com

Terms of use

how Yogaia supports you to feel better every day.

Start small with us – 5 minutes is enough!

Leaving already? Can we help?

Inspire a friend to do yoga, pilates, meditation, and workouts at home. 3,000+ on-demand classes from 3 to 60 min. Loved by thousands of users. Check it out now!

Give the Gift of Yogaia!

We offer classes from 5 mins to over an hour, gentle to vigorous, easy to advanced. The weekly schedule is updated time to time, but e.g. these classes are longterm favorites: Relaxing Stretch, Vinyasa Flow, Abs Express, Stretch and Shine, HIIT & Run, Flow Away the Stress. Live classes are streamed from our studios in London, Los Angeles and Finland and can also be watched as recordings afterwards - whenever you want to.

I want to know more about Yogaia classes

Track Your Wellness and Fitness Activity with Style - Slim, smart fitness tracker¹ blends fashionable design with stylish metal accents and a bright, easy-to-read display - Includes advanced sleep monitoring with REM sleep and can gauge blood oxygen saturation levels during the night with the wrist-based Pulse Ox² sensor - Fitness and health monitoring tools include wrist-based heart rate, all-day stress tracking, relaxation breathing timer, VO2 max, Body Battery™ energy monitor and more - Dedicated activity timers for walks, runs, strength training, yoga, pool swims and others; connects to your compatible smartphone - GPS for accurate tracking during outdoor walks and runs - Get vibration alerts for all notifications, including calls, text messages and more (text replies available for Android™ device users) - Battery life keeps up with you; lasts up to 7 days (excluding Pulse Ox sleep tracking) and is safe for swimming and showering too ¹Requires initial setup through Garmin Connect or Garmin Express™ ²This is not a medical device and is not intended for use in the diagnosis or monitoring of any medical condition; see Garmin.com/ataccuracy. Pulse Ox not available in all countries.

I want to know more about Garmin ví­vosmart® 4

Once you have purchased, you will be given a code which you can apply at Garmin's web site. The code allows you to order vívosmart® 4 without additional cost. You can also upgrade to another Garmin device for an additional fee. The selection of the available devices, and their prices, are specified by Garmin.

I would like another Garmin tracker

After the purchase, you will have immediate access to Yogaia online classes. You will need to order the activity tracker via garmin.com (the delivery times depend on Garmin). You can choose the color and size of vívosmart® 4 without addtional charge. Please note that currently the trackers can be delivered to Finland only. You can use credit or debit cards for the payment. We are using Stripe for secure payments.

I want to know more about the delivery & payment

Frequently asked questions

Special bundle offer

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Get unlimited access to thousands of fitness, yoga, pilates and mindfulness classes – hundreds of new classes weekly!

Try Home Workouts Live and On Demand

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Grab Your Lifetime Offer

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Purchase

Make yourself a priority with unlimited yoga, mindfulness and workouts.

Our customer support will be happy to help you. Don’t hesitate to get in touch.

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Lifetime membership

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Get unlimited access to all classes. Cancel online at any time. No fuss.

I want to achieve my goals!

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If you pay with an electronic exercise benefit:

You can also pay with the exercise benefit

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Change membership

We will help you to change your membership.